We’re Listening: Policy Changes

In response to student feedback and ongoing discussion with the Student Advisory Group, Circus Center is amending three policies: More Ways to Cancel

If you need to remove yourself from a class you’ve reserved, you can now call the Front Desk (415-759-8123) or e-mail them (info AT circuscenter DOT org). As always, you can also remove yourself online through your MindBody account. No Fee if Added from Waitlist within 6 Hours of Class

Students who are added into class from the waitlist within 6 hours of class will incur no fee if they are unable to attend class.  If you are unable to attend, please continue to alert the front desk by phone or email, OR remove yourself from the class online.

No-Show Fee Increased to $25 Several of you pointed out that students who call to late cancel still give other students a chance to get into classes, whereas no-shows do not, so the fees should be different. Students who are enrolled in a class but fail to attend are considered “No-Shows” and will incur a $25 No-Show fee. You may call or email the front desk, or remove yourself from class through your MindBody account, any time before the start of class and incur only the $10 Late Cancel fee. We are continuously looking for ways to improve our offerings, and we always appreciate feedback, input, and suggestions from you!