MOMENCE FAQs

Cancellations

If you cancel your enrollment in a class more than 24 hours in advance, you will be refunded to your Momence account.

• If you paid with your credit card or money credits, the refund will go as money credits to your account. 
• If you paid with class credits, the refund will go as class credits to your account. 
• If you have not yet paid for the class, nothing happens.

This is true of classes cancelled on our end as well.

Refunds

We do not offer refunds for cancellations less than 24 hours in advance. If you believe you have a special exception, you may contact us. However, please set your expectation that the front desk team is not authorized to refund under any circumstance and it will have to be escalated and approved. This could take several business days.

Auto-enrollment

To automatically book into an entire semester, click the checkbox that says auto-enroll when you sign up for the first class. This will charge you ONLY for the first class and put you in UNPAID for the remainder of the session. 

24 hours before each class, you will be automatically charged for that class from credits on your account. If you don’t have credits, it will charge your card on file and if there is no card on file, you will be dropped from the class. Remember, prior to 24 hours before the class, you are unpaid, so canceling will not result in any kind of refund.

$79

INTRO PACK

Good for at least 3 classes (any classes) and up to 6.

Classes must be taken within 1 month of purchase.

Pack is good for one individual only – sharing among family members is not permitted. See our policies page for complete details.

GET A PACK

no refunds

Circus Center does not offer refunds in most cases. In the rare event that a refund is issued at the discretion of a manager, we reserve the right to charge a 10% or $25 processing fee. Funds used to purchase classes may be converted into a tax-deductible donation.